Qualifications to Look for When Hiring an HVAC Service Provider

Every homeowner should have the name of a  HVAC service provider who they can count on. Whether it's for routine service or is an emergency situation, the correct HVAC team should handle just about any issue related to your home's heating, cooling, and ventilation systems. Like many fields, there are all types of training opportunities and certifications that dedicated professionals can pursue and obtain. By putting in extra time and effort to gain these accreditations, they demonstrate their commitment to solid work and superior customer service. The following are some of the qualifications you'll want to consider before hiring an HVAC service professional or company.

Manufacturer Authorized Dealer

By being affiliated with a manufacturer as an authorized dealer, HVAC testing and commissioning service providers demonstrate that they are a reputable resource that is up to date in the latest machinery and service options. They are also well versed in all the different equipment options available and can help homeowners make the right choice for their individual situation, whether for installation, repair, or replacement.


NATE Certification

NATE stands for North American Technician Excellence. This organization was founded more than 15 years ago and is the largest non-profit group in the HVAC and refrigeration industries. NATE is a testing organization that allows technicians to demonstrate their knowledge in their field through taking various certification exams. There are many different exams available, and technicians may earn certification in areas such as heat pumps, gas heating, commercial refrigeration, and more. Candidates may become certified in Installation and/or Service of the identified areas within the industry.

Factory Training

Some of the largest manufacturers offer factory training on site at their facilities. This is an invaluable educational opportunity for technicians that allows them to learn the absolute best practices and advanced problem solving skills from the manufacturers themselves. Homeowners can benefit from hiring a team that has factory training for the brand of equipment that they are having installed or repaired. The specific knowledge these professionals have can far exceed what general technicians are trained in and equipped to handle.

EPA Certification

It is required by the Environmental Protection Agency (EPA) that all people who handle refrigerants should be certified through their program. The EPA, a government agency, offers three types of certification that apply to professionals who work with refrigerators, property air conditioners, and vehicle air conditioning systems. They also offer additional testing and certifications in categories such as preventative maintenance and indoor air quality.

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